Ticketing Terms & Conditions

Thank you for your interest in participating in The Beat Hotel Marrakech . Before you proceed to purchase tickets, we strongly recommend you to go through the following terms and conditions:

In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy the tickets to The Beat Hotel Marrakech. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organisers of The Beat Hotel Marrakech – The Beat Hotel International Ltd.

By opting to purchase, allocate or possess tickets to The Beat Hotel Marrakech, you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter The Beat Hotel Marrakech.

Please note that The Beat Hotel International reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you.

The ticket you purchase represents a revocable license for you to access The Fellah Hotel, Marrakech between 19-22 March 2020, when The Beat Hotel Marrakech is scheduled to be hosted. The license includes the revocable right to attend The Beat Hotel Marrakech. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.

The bearer has to assume full responsibility of The Beat Hotel Marrakech tickets, once (s)he receives it. The Beat Hotel International has no liabilities – financial, legal, or otherwise – in case the tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.

Kindly note that Festicket, Resident Advisor and Guichet are the authorised sellers for purchasing The Beat Hotel Marrakech tickets. If you obtain your ticket(s) from any other unauthorised source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonour such stolen/counterfeit tickets and declare them as void.

The Beat Hotel Marrakech tickets sent to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).

Please note that The Beat Hotel Marrakech tickets cannot be redeemed against cash, credits, or any other benefits.

Beat Hotel International Ltd has the right to investigate if there has been any violation of the The Beat Hotel Marrakech ticketing terms and conditions. In case of any conflicts, the decision of The Beat Hotel International Ltd will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).

If you are not able to access any particular section(s) of the venue – The Fellah Hotel, Marrakech – due to delays, regulations, organiser policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.

If The Beat Hotel Marrakech is cancelled in its entirety due to any unforeseen circumstances, The Beat Hotel International has the sole and absolute right to:
i) reschedule the event, or
ii) issue a partial/full refund, or
iii) not issue any refunds.
Please note that the decision of the issuer in such cases will be deemed final and binding.

If The Beat Hotel Marrakech is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of The Beat Hotel International will be considered final.

If The Beat Hotel Marrakech has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.

Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. The Beat Hotel International Ltd cannot be, in any way, held liable for that.

All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.

The Beat Hotel Marrakech is a ‘rain or shine’ event. By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending The Beat Hotel Marrakech is 18.

If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, (s)he will not be granted entry to The Beat Hotel Marrakech. No refunds, full or partial, will be issued either.

At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.

By purchasing The Beat Hotel Marrakech tickets and presenting the same at the venue, you give your consent to The Beat Hotel International Ltd to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage.

You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.

The Beat Hotel International Ltd does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.

The Beat Hotel Marrakech and The Beat Hotel International Ltd follow a common ‘zero-tolerance policy’ towards unauthorised drug usage or carrying at the venue, AND towards any type of behaviour/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at The Beat Hotel Marrakech and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.

Please note that you purchase The Beat Hotel Marrakech tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.

In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final.

We really hope you will have a great time at The Beat Hotel Marrakech. You can get your tickets here