Beat Hotel 2020 Ticket Transfer Terms & Conditions

Thank you for choosing to support Beat Hotel by transferring your Beat Hotel Marrakech 2020 order to credit for future Beat Hotel events. Before you proceed with this transfer, we strongly recommend you read the following terms and conditions:

In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to ‘you’, the person who bought the tickets to The Beat Hotel Marrakech. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organisers of The Beat Hotel Marrakech, The Beat Hotel International Ltd. ‘Order’ means the face value of any ticket(s) purchased for the Beat Hotel Marrakech 2020, ‘credit’ means the equivalent face value of your Order that you purchased for Beat Hotel Marrakech 2020 and ‘discount codes’ means codes offered up to the value of the credit which may be used to redeem the value of the credit against future Beat Hotel event ticket purchases prior to 31st December 2022.
By opting to transfer your Beat Hotel Marrakech ticket to credit, you are automatically agreeing to our terms of use. If you have problems with any of the terms listed below, please do not proceed with the transfer of your tickets to credit.

Please note that we reserve the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions without any prior notifications to you.

By opting to transfer your Order to credit you are agreeing to allocate and transfer the face value of your original Beat Hotel Marrakech ticket(s) to purchase a revocable licence for you to access a future Beat Hotel event operated by us up to 31st December 2022. This licence can be revoked at any time by the issuer at its sole discretion, without any prior notifications. If the licence is revoked as a result of an act or omission by you, you will not be granted entry to any events operated by Beat Hotel International limited. Compensation may be offered where the licence has been revoked in line with our refund policy.
The credit will be issued by way of Festicket discount code that can be used to purchase tickets to future Beat Hotel events operated by us and sold through the Festicket platform. The bearer has to assume full responsibility of the discount code once (s)he receives it, as well as any ticket that is purchased by its use. We have no liabilities financial, legal, or otherwise in case the discount codes or tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.

Kindly note that Festicket are the authorised sellers for purchasing tickets to future Beat Hotel events, and any discount codes provided must be used to purchase tickets for Beat Hotel events through Festicket. If you obtain your ticket(s) from any other unauthorised source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonour such stolen/counterfeit tickets and declare them as void.

Credit, discount codes, or ticket(s) sent to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the credit, discount codes or ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your credit, discount codes or ticket(s).

Please note that credit, discount codes or ticket(s) cannot be redeemed against cash, credits, or any other benefits.
We have the right to investigate if there has been any violation of these Beat Hotel Ticket Transfer Terms and Conditions. In case of any conflicts, our decision will be final (i.e., the issuer will remain the final arbiter in cases of disputes).

Upon purchase of a new ticket(s) using the discount codes provided:

Your credit will be deemed as satisfied

You will be allocated drinks vouchers to the value of £50 redeemable against retail priced drinks at the Beat Hotel event in respect of each ticket purchased on your original order to attend the Beat Hotel Marrakech 2020.

If you are not able to access any particular section(s) of the venue that a future Beat Hotel event is hosted at due to delays, regulations, organiser policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds, vouchers or future credits.

If the Beat Hotel event is cancelled in its entirety for any reason, we have the sole and absolute right to

i) reschedule the event, or
ii) issue a partial/full refund, or
iii) not issue any refunds.

Please note that the decision of the issuer in such cases will be deemed final and binding.

If the Beat Hotel event is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters (including epidemics or other public health concerns), government announcements, strikes, delays in production, and the like. Once again, our decision is final.

If the Beat Hotel event has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully cancelled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.
Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. We cannot be, in any way, held liable for that.

All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.

Beat Hotel events are ’rain or shine’ events. By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending the Beat Hotel event is 18.

If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, (s)he will not be granted entry to the Beat Hotel event. No refunds, full or partial, will be issued either.

At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.

By purchasing Beat Hotel event tickets and presenting the same at the venue, you give your consent to us to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage. Our Privacy policy can be found here

You hereby agree to forego all types of surcharge claims full or in part and all claims & entitlements related to it.

To the fullest extent permitted by law, we do not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.

Beat Hotel events follow a common ‘zero-tolerance policy’ towards unauthorised drug usage or carrying at the venue, AND towards any type of behaviour/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at a Beat Hotel event and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.

Please note that you purchase Beat Hotel event tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. If you do, we will be entitled to recover all costs from you relating to such chargeback claim. Further return/cancellation requests will not be entertained either.

In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final.

Other Important Terms

These terms and conditions are not intended to, and will not, limit or exclude any liability that we are not permitted to limit or exclude under applicable law, including any statutory rights as a consumer you may have in the country in which you are resident.

We may transfer all or any part of our rights or responsibilities under these terms and conditions to another organisation, but this will not affect your rights under these terms and conditions.

These terms and conditions, and any dispute or claim arising out of or in connection with these terms and conditions and/or your attendance at a Beat Hotel event, are governed by English law and will be subject to the exclusive jurisdiction of the courts of England and Wales.